When do attendee statistics become available?
Attendee statistics become available after the webinar ends and everybody leaves the room. The attendees can join and leave the room at any time. Some of them can leave and join your conference several times. This is common when people experience network issues.
When your webinar is in progress, the room application maintains the connection but doesn’t do the counting in real time. When the webinar is over and everybody exits the room, the server closes the connections, we start to aggregate and analyze attendee data. We need to make sure we don’t give you false results counting visits that were interrupted and resumed. This takes time so please bear with us until the stats are available.