How do I verify my account with a photo ID?

When we detect unusual usage patterns an account, we require photo ID verification. This is an extra security measure that helps us resolve the account limitation.

Photo ID symbol

To verify your identity, please log in to your GetResponse account and click the identity verification link. Upload a scan of your government-issued document that includes your photo. We accept:

  • Identity card
  • Drivers license
  • Passport

We don’t store your photo ID, we delete it after completing the verification process. The verification process usually takes 24 hours or less.