Why do my emails sometimes go into the spam folder?

Deliverability depends on many factors, including message content. We cannot guarantee that your message will not be added to the recipient’s spam folder.

Here are the most important steps you can take to avoid having messages classified as spam.

1. Instruct your subscribers to add getresponse.com to the safe senders or the white list inside their email program.

2. Review the content of your message to find out whether anything may cause it to be classified as spam. GetResponse provides a convenient SpamScore check tool— located in the message editor in the Test message dropdown list. It can be accessed when you create or edit messages.

SpamAssassin™ is an external application maintained by the Apache Software Foundation, and GetResponse does not provide support for the application.

If you have questions about SpamAssassin’s scores and tests, visit the following websites: