What does it mean that my import had a list sharing issue?

List sharing issue means that your list is extremely similar to a list in another GetResponse account. Per our anti-spam policy, we don’t allow list sharing, renting, or leasing, and we prohibit the use of purchased email addresses.

Although your import was rejected, your account is still open and we’ll accept new list imports from you. We recommend to fix the problem before starting new imports. Please note that further rejected imports will have a negative impact on your account.

Can I get more information why my import was rejected?

We’ve implemented a proprietary abuse detection system called Hydra. The system analyzes billions of data pieces in real-time (email addresses, subscriber activity, message content, user behavior, and more). Hydra makes automated decisions based on self-learning algorithms that are always adapting.

Our policy is that we don’t disclose the logic behind Hydra or the artificial intelligence (AI) algorithms that support it. Regrettably, we can’t provide more information about why your import was rejected.