How do I reset my password? Watch video

If you do not remember the password you choose and would like to reset it, please click here.

In the form, provide the e-mail address you used to set up your account then click the Send password button. Check your email and click the link to begin setting up a new password.

If you are logged in and want just to change the password choose My account in the top right corner of the dashboard. In Account Details choose Account Password icon. Then click the Reset Password button.

An email will be sent to the address recorded under Account Details>>Edit Account Details section. If the email address is incorrect, please update it first or contact us.

Note: If you’re currently in the new GetResponse, you’ll need to follow a different set of steps. For information on how to change the password in the new GetResponse, please go to  How do I change my password.