How do I exclude contacts from receiving my newsletter?

When you’re choosing your newsletter recipients, you can add and remove contacts from the recipient list within the Recipients step of the newsletter editor.

Before you start

Select recipients from your campaigns, saved searches, or select specific recipients from a list. Once you do this, you can start refining your list.


To exclude contact from your newsletter recipient list:

  1. Choose how you want to Exclude Recipients (choose one or more campaign, saved searches, or suppression list).


  1. Click the down arrows to reveal your options. Then, select the lists you’d like to exclude (you can exclude your saved searches and/or suppression lists).

selected boxes

3. The Subscribers box at the bottom of the page tells you how many recipients are going to receive your message.

subscribers number

Note: If you select suppression lists only, the displayed number of recipients won’t change. However, the contacts who are in the suppression list will not receive your message. If you select both suppression lists and custom fields, the name will change for custom fields.

4. Once you’ve made your selection, click Next Step. This takes you to Message Summary in your newsletter editor. From there, you can schedule your newsletter.