What conditions can I use to search for contacts and create custom filters? Watch video

You can use a number of conditions to segment your contact list. These include Contact detailsContact actionsGeolocationTag, and Score.

Contact details and Contact actions are condition subsets that allow you to segment your contact list based on specific criteria such as Custom fieldSubscription method, Link clicked or Message opened. The specific conditions become available in a drop-down list once you select the appropriate category.

 

Contact details

On the Search contacts page, expand the field next to Contact details and select the condition you’d like to use.

On the Search results page, the condition options appear as a search tool on the left side of the page. (You can also access this page directly when you go to Search contacts>>View all contacts.)

Name and Email

Use this condition to find—or exclude from your search results—a specific contact or group of contacts.

Choose Name or Email from the dropdown list. Then, specify an exact or partial match for your search terms. Last, type the name or email address (or a fragment of either.)

Custom field

Use this condition to segment your contact list based on custom fields you’ve collected using sign-up forms, adding contacts via panel, or when importing contact lists that contain custom data. This is an effective segmentation method, since custom fields contain vital information about your contacts.

Choose the custom field you’d like to use in your search. Next, specify whether you want to look for an exact or partial match (and what kind), or whether the custom field is or isn’t assigned. Last, specify the custom field value.

Subscription date

Choose subscription date and search for contacts who joined your list before or after a specific date, or in a particular date range.

Subscription method

Us this condition to segment contacts based on how you added them—or how they subscribed—to your list. Select the relevant subscription method. Next, specify the condition parameters, where applicable.

 

Contact actions

On the Search contacts page, expand the field next to Contact actions and scroll to see all available options.

On the Search results page, the condition options appear as a search tool on the left side of the page. (You can also access this page via Search contacts>>View all contacts.)

Goals

Select goals to search for contacts that completed the action set up as one of your goals. Choose the goal, along with condition and an optional parameter. Click here to read the manual on setting up goals.

For dates—such as last autoresponder date, last newsletter date, last open date or last click date—select a day or a range of dates.

Message opened and Message not opened

Select the condition and then choose the type of message. From the next available drop-down list, choose a specific message. For Message not opened, you can also choose a date range or search for contacts who have never opened any of your messages.

Message sent and Message not sent

Select the condition and then choose message type. From the next available drop-down list, choose a specific message.

Link clicked and Link not clicked

Select the condition and then choose message type. From the next available dropdown list, choose a specific message. From the final dropdown, select the link you’d like to search by. You can also search by all links in a message type, and all links in a specific message.

For Message not opened, you can also choose a date range or search for contacts who have never clicked any links.

Autoresponder day

Enter the day of the autoresponder sequence and specify a day or a range of days. You can also look for contacts without assigned autoresponders.

Unsubscribers

Select this condition to search from contacts who unsubscribed from your list.  The search results also show contacts you removed from the account.

Bounces

Select this condition to search for contacts who were removed from the account due to bounce. If you’d like to learn more about bounces, please refer to What are bounces and complaints.

Unconfirmed subscribers

Select this condition to find contacts who haven’t confirmed their opt-in to your campaign.  If you’d like to learn more about what you can do with the search results, please refer to How can I see the emails of people who haven’t confirmed their opt-in.

Webinar

Specify whether you’re looking for contacts who participated or not. Next, choose a webinar, and select whether you’re looking for all participants or hosts, attendees, presenters, or registrants.

CRM

Select this condition to find contacts you’ve added to a pipeline. Specify the pipeline and stage you’d like to search.

 

Geolocation 

Choose Geolocation from the dropdown list to segment based on country, city etc. GetResponse automatically captures this data for new contacts based on their IP address.

Tag

Use this condition to find people with or without a particular tag. From the next available dropdown menu, select a specific tag.

To learn more about how and when to use tags, please refer to How do I make use of tags.

Score

Use this condition to search for contacts according to a score value. You can select the specific criteria from a dropdown list—e.g. search for a score smaller or larger than the one you’ve entered. You can also search for contacts who don’t have any score assigned.

To learn more about scoring contact actions, please refer to How do I use scoring.