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Getting Started With GetResponse

What is GetResponse?

How do I create a new campaign?

How do contacts add themselves to my campaign?

How do I customize the confirmation email?

How do I change the email address and name my messages are from?

How do I access and use Multimedia studio?

How do I reset my password?

What browser and operating system are needed to use GetResponse?

Campaign Settings

How can I disable double opt-in?

Where can I find my campaign settings?

How do I change the name of a campaign?

How do I change the language of my confirmation message and campaign?

How do I customize the confirmation page?

How can I enable instant notifications about new contacts?

What are Third-Party Ads?

How do I delete a campaign?

How does campaign automation work?

Autoresponders 2.0

What is an Autoresponder?

What happened to my follow-ups?

How do I create a Time-Based Autoresponder?

How do I create an Event-Based Autoresponder?

How do I set the conditions for the autoresponder?

How do I use the Calendar?

How do I change the intervals of time-based autoresponders?

What does the “recurrent” checkbox mean?

Can I choose the days of the week to send my Autoresponders (i.e. only business days)?

Where can I find Autoresponder drafts?

Is it possible to send an email with a link, and then if they don’t click the link, send a reminder a few days later?

How many emails can I send per day from one campaign?

Can I set up more than one autoresponder to go out from one campaign after the same condition is met?

Messages

How do I create a newsletter?

How can I send a newsletter to selected contacts only?

I saved a newsletter as a draft. Where is it?

Where can I view my delivered newsletters?

While creating my message, I selected several campaigns, and some subscribers are in multiple campaigns. Will get multiple emails?

What editing options are available inside Email Creator?

How can I personalize my emails?

Where can I find HTML email templates inside GetResponse?

Can I use my own HTML template for my message?

What is the difference between a plain text message and an HTML message?

Why do you suggest to create a Plain Text version of my HTML messages?

Can I remove or edit the unsubscribe and update links at the bottom of my messages?

Why is GetResponse badge displayed in my emails?

How do I add attachments to my messages?

Why does my message look fine in the editor but “broken” when I receive it?

How can I create message with right-to-left text orientation?

How do I create RSS-to-email?

What is a predefined field?

How can I preload messages from another account or campaign?

How can I set up a split-test?

Contacts

Do contacts need to confirm subscribtion?

How do I search for a specific contact or contacts?

How do I segment my contact list into subgroups of similar contacts?

What is the difference between contacts “not in sequence” and unconfirmed ones?

How do I add contacts to my GetResponse account?

What types of lists can I import?

Can I import my list without reconfirming the subscribers?

How can I see the people who have not confirmed their opt-in to my campaign?

How is a custom field used?

How can I copy contacts from one campaign to another?

How can I manually remove a contact from my list?

How do I export my contacts?

How can a contact unsubscribe from my campaign?

How do I blacklist email addresses or domain names, so they don’t receive my messages?

What are undelivered contacts?

How can I see who has been removed from my contact list and why?

How do I move contacts to autoresponder sequence?

What is a REF tracking number?

Statistics

Where can I see the statistics for a specific campaign or message?

What is open rate tracking?

My open rate statistics are not available. What may be causing this?

What is click tracking?

Why does my statistics panel indicate that my newsletter was sent to fewer people than I have on my list?

What are Complaints and Bounces?

Where can I find out how my contacts opted-in to a specific campaign?

Can my account be closed because of spam complaints?

Can I track my sales with GetResponse?

Web forms

What is a web form and how do I create one?

What is the difference between a pop over and a light-box?

How do I change the Thank you page and error page for my web form?

Can I use my own picture as a web form background?

How can I make a web form template larger?

Can I create new custom fields within my web forms and edit them later?

I don’t have a website, but would like to use the web form to grow my mailing list. Can I do that?

Where can I find web form ID?

Landing Page Creator

Can I create landing pages with GetResponse?

How do I add PayPal button to the landing page?

What statistics are available for the Landing Pages?

Where can I see who exactly signed up via particular landing page?

How do I assign my own domain or subdomain to the landing page?

How do I cancel the Landing Page add-on?

Email Delivery

What is the deliverability rate of messages sent through GetResponse?

Why legal compliance is important?

Can GetResponse influence whether ISPs deliver emails?

What is spam?

Why do my emails sometimes go into the spam folder?

What is the Spam Score check feature?

Why did one of my contacts not receive the newsletter?

Why am I not receiving my test emails?

Billing and Pricing

Can I try GetResponse before I buy?

How can I convert my account from free-trial to paid?

How to cancel an account?

What forms of payment do you accept?

What happens if my subscriber list exceeds the number of contacts allowed in my plan?

What is the GetResponse refund policy?

What is the monthly cost of GetResponse?

Where can I add my new credit card information?

Where can I view my billing information?

Social Media Integration

Can my newsletters be viewed online?

How can contacts share my newsletters on social media sites?

How can I capture new subscribers on my Facebook fan page?

How can I set GetResponse to update my Twitter and Facebook pages when I send a newsletter?

What Social Media Integrations are included in GetResponse?

Power Leads

Can I buy leads through GetResponse?

How does GetSubscribers work?

How are GetSubscribers generated and where do the email addresses come from?

After I purchase GetSubscribers contacts, how do I add them to my account?

How is GetSubscribers better than a purchased list?

Surveys

How do I create a survey?

Where can I view the results of my survey?

Can you capture contacts with a survey?

Can I redirect my contacts to my own thank-you page after the survey?

How do I include the survey link in my message so the respondent data isn’t anonymous?

Other Resources

We are here to help English

We are here to help!

Find & Fan us

Getting Started With GetResponse

Campaign Settings

Autoresponders 2.0

Messages

Contacts

Statistics

Web forms

Landing Page Creator

Email Delivery

Billing and Pricing

Social Media Integration

Power Leads

Surveys

API and Dynamic Content

Mobile Application